Peri-Peri Chicken Royalty… With Some Cheeky Problems
By Keto Mbiri
Few restaurant names get Brits as excited as Nando’s — the flame-grilled PERi-PERi chicken empire loved for spicy choices, big meals, and social dinners with mates. But lately, diners have shared both glowing moments and serious frustrations online. Some evenings feel like a perfect chicken party, others feel like a kitchen chaos sitcom.
From rising menu prices and dodgy delivery issues to hit-or-miss service and app woes, Nando’s is one of those brands people argue about passionately — both in person and on Reddit threads across the UK.
⭐ UK Shopper Reviews — What People Are Really Saying
⭐⭐⭐⭐ “Love the flavour — Great local experience”
“Amazing service in Chester — staff were brilliant and the chicken was perfect.” — Local Nando’s diner
⭐⭐ “Cold food and mixed service”
“Waited ages, got cold chicken, missing sides — not what I expected for the price.” — Mixed Trustpilot shopper
⭐ “App is terrible; delivery even worse”
“App problems, missing order, customer service didn’t help — not using it again.” — Online reviewer
🧠 My Take (UK Diner POV)
Nando’s still has a strong place in British dining culture — that spicy PERi-PERi kick, lively restaurant vibe and menu variety keep many loyal fans coming back. UK reviews still show plenty of positive experiences, especially in-store at friendly outlets.
But here’s the real deal before you order:
🔹 Expect price sensitivities — menus aren’t cheap and have crept up recently.
🔹 Delivery can be unpredictable — mixing restaurant and third-party logistics sometimes means things go wrong.
🔹 Quality varies by location — some branches are fire, others are more “meh.”
🔹 App ordering isn’t always smooth — account access and order issues are common.
Pro Tip:
If you’re trying Nando’s for the first time, go for in-restaurant dining or Click & Collect — that often avoids the worst of app/delivery glitches and gives you a better sense of the quality they can offer.
So here’s your straight-talk Nando’s Q&A guide covering everything UK diners ask before choosing arts, apps or outlets.
